This Privacy Policy was last updated on September 8, 2020
Your privacy and the privacy of your personal information is important to Carmel Pharms Corp. dba Carmel Cannabis (“Carmel”). We are providing this notice to describe and explain: what personal information we gather from you, how and why your personal information is collected, used and disclosed by us when you use our website located at www.carmelcannabis.ca (“Website”) and procure our services, to whom your personal information may be disclosed, how we protect your personal information, updating, accessing, deleting and retaining your personal information, and the choices you can make about your personal information. In the event that we are acquired by or merged with a third-party entity, or if we sell a part of our business, you consent to the transfer or assignment of your personal information as part of such merger, sale, or other change of control.
By providing us with your personal information, you agree to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
The term “personal information” has the same meaning as set out in the federal Personal Information Protection and Electronic Documents Act (PIPEDA), and means any information about an identifiable individual including contact information, name, address, phone number or email address, gender, date of birth, and any data about yourself that you choose to provide electronically through the Website or otherwise.
The term “personal health information” has the same meaning as set out in Ontario’s Personal Health Information Protection Act, 2004 (PHIPA), and includes information relating to your physical or mental health, health history, medical records, prescriptions, and your health card number.
In this Privacy Policy, personal information also encompasses personal health information as appropriate.
Any data collected in which all personal identifiers have been removed, such that the information could not reasonably be used to identify an individual, is not considered personal information or personal health information. This type of de-identified information may be used for research purposes.
By using this Website or by otherwise providing personal information to Carmel, you agree to this Privacy Policy and that we may collect, use, and disclose your personal information in accordance with it. You may withdraw your consent at any time in writing by contacting whatsup@carmelcannabis.ca.
We will obtain your consent before collecting, using, or disclosing your personal information for new purposes unrelated to the purposes described in this Privacy Policy. Typically, we will seek your consent at the time we collect your personal information. Consent may be implied, deemed (using an opt-out mechanism), or express. Implied consent can be reasonably inferred from your action (e.g. entering into an agreement or providing payment). Express consent can be given orally, electronically, or in writing.
We may collect personal information from and about you for the purpose of registering you as a client of Carmel, providing services, and for billing and administration, including:
Carmel typically collects personal information directly from you. In cases where it is held by a third party, we will obtain your consent before seeking it. We may also combine data collected online with information you provide through other sources such as trade shows, membership registration, or events.
Carmel will use and disclose your personal information to provide services to you, and as described in this Privacy Policy, including:
We may share your information with:
If Carmel merges, is acquired, or sells part of its business, your personal information may be transferred as part of the transaction.
We use server logs to monitor and improve our website. These logs track browser types, visited pages, and times of access to optimize content and performance. The data is aggregated and anonymized for analysis.
Carmel allows users to consent to receive newsletters and promotional materials. You may unsubscribe anytime through provided links or by contacting us directly.
It’s important that your information is accurate. To update or review your personal information, contact us at 1-855-5-CARMEL or whatsup@carmelcannabis.ca. We will make reasonable efforts to delete your information upon request, except where retention is required by law or for operational integrity.
You may withdraw consent at any time, provided you give reasonable notice and there are no legal requirements to retain your information. Withdrawal may limit our ability to provide services to you. To withdraw consent, email whatsup@carmelcannabis.ca.
We retain personal information only as long as necessary to fulfill the purposes it was collected for. When no longer needed, it will be securely destroyed, deleted, or anonymized.
Our Website may contain links to external websites. Carmel is not responsible for the privacy practices or content of those websites. Please review their respective privacy policies before providing any personal information.
We implement reasonable physical, electronic, and managerial safeguards to protect your personal information. Sensitive data (like payment information) is encrypted during transmission. However, no system is completely secure; users should avoid using unsecured Wi-Fi when submitting sensitive information.
Access to personal information is restricted to Carmel employees, contractors, and suppliers who require it to perform their duties. They are bound by confidentiality obligations and subject to disciplinary action or contract termination if violated.
Your personal information may be shared with service providers (including those outside Canada, such as the U.S.) for purposes such as payment processing, IT, and data management. Information shared abroad may be accessible to foreign authorities as required by law.
Carmel reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website with the revised date. Continued use of the Website after updates constitutes acceptance of the revised policy.
We review our compliance with this Privacy Policy regularly. If you have questions or concerns, please contact us at:
Email: whatsup@carmelcannabis.ca
Phone: 1-855-5-CARMEL
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